1. Introduction
Welcome to ChatAutoDM, an advanced Instagram automation platform designed to help businesses, creators, and entrepreneurs automate their Instagram direct message responses and engagement workflows. These Terms of Service ("Terms") govern your use of our service and constitute a legally binding agreement between you and ChatAutoDM.
By accessing or using ChatAutoDM, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our service.
2. Acceptance of Terms
These Terms become effective when you:
- Create an account with ChatAutoDM
- Access or use any part of our service
- Connect your Instagram account to our platform
- Subscribe to any of our paid plans
You represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
3. Service Description
ChatAutoDM provides the following core services:
Core Features:
- Automated DM Responses: AI-powered automatic replies to Instagram direct messages
- Comment-to-DM Workflows: Automated systems that respond to comments with direct messages
- Lead Collection: Automatic collection and organization of customer contact information
- Analytics & Insights: Detailed reporting on engagement metrics and audience behavior
- Customizable Responses: Tailored messaging that matches your brand voice
- Multi-Account Management: Support for managing multiple Instagram accounts
Our service operates exclusively through Instagram's official Graph API, ensuring compliance with Instagram's terms of service and maintaining the security and integrity of your account.